Legal notice
| Retailer |
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| Representative | Yusuke Kobayashi |
| Location |
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| Phone |
075-874-6366
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| FAX |
075-874-7266
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| Homepage |
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| Licenses and Certifications | Not required |
| Selling price |
As stated on each product page(Excluding customs duties and clearance fees)
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shipping costs、For shipments outside Japan, customs duties, customs clearance fees, etc. Bottles, bottle covers, household goods, etc. 送料 Domestic shipping: 800 yen (including tax) (Free shipping on orders of 5,500 yen or more, including tax) Hokkaido, Okinawa Main Island: 1,500 yen (tax included) *Please contact us separately regarding other remote islands.
About Pre-order Items When ordering pre-order items and regular items together If you order multiple items, we will ship them all together on the date of the item with the latest shipping date. If you need your items quickly, please place separate orders. (In that case, shipping fees will apply to each order.)
Thin replacement parts, such as silicone seals, that are less than 3 cm in size Shipping: 350 yen nationwide |
| Delivery Date | We will ship your order within 7 business days of receipt. |
| Payment Methods | Credit card, Paydi (post-payment), PayPal, and others |
| Payment due date | Payment Method: Instant Payment |
| Returns, Exchanges, Cancellations, etc. |
In the event of a defective product or incorrect shipment, please contact us at ≪info@poketle.com≫ within 7 days of receiving the item and return it to us. Please be sure to include any documents that were included with the product (such as the packing slip) when you return it. Please note that if we are unable to process an exchange due to the item being out of stock or other reasons, we will issue a refund instead. We cannot accept returns or exchanges for reasons related to customer preference (such as the item not matching expectations or ordering the wrong item). If an item is returned without prior notification, we cannot accept the return or issue a refund. Return Period Please contact us within 7 days of receiving the item. Return Shipping CostsWe will cover the shipping costs for defective items. |