International Shipping 

Currently, we use Japan Post's EMS for overseas delivery.
Please note that we cannot deliver to areas where EMS is not available.

About Shipping to South Korea
For Korea, where we have an authorized distributor, please refer to the website below.　
www.loftshop.co.kr

About Shipping to the United States
We are currently unable to ship this item, so it is not available for order.

Q. Are there any additional charges?

A. Yes. Depending on the destination country or region, customs duties, import taxes, customs clearance fees, and carrier handling fees may be charged. These are not included in the product price and must be borne by the customer.

Q. How much will it cost?
A. The amount varies depending on the country or region, the contents of the shipment, and the customs authorities’ assessment, so we are unable to determine it in advance. For reference, you may check estimated costs using external tools such as:

Q. When do I need to pay?
A. In most cases, payment is required at the time of delivery to the carrier or customs broker.

Q. Can delivery be delayed?
A. Yes. Delivery may take longer than usual due to customs clearance procedures or local delivery conditions.

Q. What happens if I am not available to receive my package for an extended period?
A. We make every effort to ensure successful delivery; however, if the package cannot be received due to prolonged absence, it will be returned to Japan. As this situation occurs occasionally, we will issue a refund for the product price only, and any associated costs will be borne by the customer.

About Shipping to South Korea
For Korea, where we have an authorized distributor, please refer to the website below.
www.loftshop.co.kr

About Shipping to the United States
Currently, this item is not available for shipping, so you cannot order it.

Q. Are there any additional charges?
A. Yes. Depending on the destination country or region, customs duties, import consumption tax, customs clearance fees, and delivery company service fees may apply. These are not included in the product price and must be borne by the customer.

Q. When do I pay?
A. In most cases, payment will be made to the delivery company or customs broker upon receipt of the item.

Q. How much will it cost?
A. The amount varies depending on the country or region, the contents of the shipment, and customs judgment, so we cannot determine it in advance. For reference, you can check estimated costs on external sites such as:
simply Duty
Landed Cost Calculator
*The above are only estimates, and the actual charges may differ.

Q. Can delivery be delayed?
A. Yes. Delivery may take longer than usual due to customs clearance or local delivery conditions.

Q. What happens if I am unable to receive my package due to a long absence?
A. We make every effort to ensure you can receive your package by notifying you in advance, but if you are unable to receive it due to a long absence, it will be returned to Japan. As this happens occasionally, we will refund only the product price, and any associated costs will be borne by the customer.